Part-time Client Services Manager
(20hr/week and fully remote)
We’re looking for a part-time Client Services Manager, who is an organized, client‐facing professional who can manage both project and account management.
You will be helping to manage, support and communicate with clients, manage projects and internal team coordination, write proposals, estimate and invoice projects, follow up with leads, schedule projects, and work with vendors and partners. You’ll also help with some of Aviate’s marketing activities, proofread projects and help with some small administrative tasks.
You will be required to ensure a high-level of client satisfaction, quick responsiveness and maintain good client relationships to ensure repeat business. You’ll also help identify new opportunities and client needs beyond what the client requests.
You should:
Have attention to detail
Have good communication skills
Be highly productive and handle a large workload
Be prompt, reliable and hit deadlines
Type fast and practice good grammar
Keep organized
Be responsible and accountable
Be able to work independently and take ownership of projects
Take initiative
Be helpful and responsive to clients and staff
Be a problem-solver
Because the company is small, everyone is expected to do what is necessary to complete the projects, promote the company, and keep the office running smoothly. We believe in a strong collaborative team. We work together to do everything we can to help our clients and grow our agency. We are looking for a true team player that has a positive attitude, and is open to learning.
Required Qualifications
Minimum 2 years experience in a project management and/or account management role
Minimum 1 year experience in a creative type of agency (branding, graphic design, marketing, advertising, etc.)
Industry knowledge and experience working with graphic design projects (branding, print pieces, websites, etc.)
Minimum Associates Degree
Available for communication from 10am-4pm EST
What It’s Like to Work at Aviate
At Aviate, you’ll work on diverse projects, advance your skills through real client challenges, and be part of a supportive and friendly team. We believe in having a collaborative team based on strong core values. We are looking for true team players, that have a positive attitude and are open to learning. We are a small, high-end creative agency that specializes in branding, graphic design and writing services. We work with clients in many different industries, but focus primarily on manufacturing and technology.
We try to keep it a fun, friendly and professional atmosphere. We pride ourselves on being ethical, treating people with respect, kindness and patience. We aim to be helpful, educational, and valuable to our clients and our team. We want to learn from you and your experience and we are happy to mentor and educate. We want you to be successful as much as we want our company to be successful. We strive for a good work life balance with standard hours, healthy living, and believe family is always first. We are an equal opportunity employer and we welcome diversity and different perspectives.
Position & Compensation
The position is part-time (20 hrs a week) and fully remote. The salary range is $36-45k and will be based on experience. We also offer:
Flexible schedule
A health insurance stipend
A work-from-home stipend
Paid time-off
Paid holidays
Performance bonuses
A 20% commission on sales if you bring in new clients.
How to Apply
To be considered, please send your resume and a cover letter letting us know why you think you’re a good fit for this part-time position. Please only apply if you are interested in a long-term part-time position and the salary range meets your expectations. Email us at jobs@aviatecreative.com. No phone calls and no recruiters please.
